Contact
Contact Refine
Email is the main way to reach Refine, and it goes to the developer rather than to a ticket queue. Community and code channels are listed below for questions that fit them better.
Email support
Write to support@refine.sh about a license, a purchase or refund, a bug, press, or a partnership. For bug reports, include your macOS version, the Refine version, and the app you were writing in. That usually saves a round of follow-up questions.
Email support@refine.shCommon requests
These are handled faster by a page than by an email.
- Manage your devicesSign in to see which devices your license is active on and release one.Open license management
- Education discountStudents, teachers, and education staff can request 30% off with a school-issued email address. Many school domains are approved automatically.Request the education discount
- Building an integrationThe protocol specification, JSON Schemas, and reference client answer most integration questions.Open developer resources
Other channels
Some questions belong somewhere other than an inbox.
Business details
- Operated by
- Runju Huang
- Product
- Refine, a grammar checker and writing assistant for macOS
- Location
- Canada
- support@refine.sh
- Operating since
- 2025